FAQ Custom Screen Printing

Q: I don’t understand one of your printing terms, how do I find out what it means?
A: Look under our glossary. You can find the meaning to many of our terms there.

Q: Can I order fewer pieces of an item than what’s priced on the site?
A: There are no minimums required – you can order as many products as you need.

Q: Can I see a proof of the artwork before production begins?
A: It is not possible for us to send a printed sample of your artwork on the actual final product. Our standard procedue is to email you a PDF for your approval before we begin production.

Q: How can I supply appropriate camera ready artwork?
A: The minimum quality we accept for camera-ready artwork is a 600-dpi print from a laser printer on flat, white paper. The artwork must be printed out to actual size or larger. A fax is not acceptable for camera ready art. Files with bitmaps must be sent on disk or emailed. See below for details.

Q: Can I provide the artwork in a digital format?
A: Yes. The best formats for us to receive are CDR (CorelDRAW), EPS (Encapsulated PostScript) or AI (Adobe Illustrator) files. All fonts must be converted to curves, paths or outlines. High resolution TIFs may also be acceptable, but we don’t recommend sending us any text as a TIF. Pixelated files such as TIF, BMP, JPG, GIF and PNG are usually not appropriate for print jobs that require printing in spot colors because they can’t separate properly for printing.

Q: What if the only way I can provide a file is in one of these formats such as JPG or GIF?
A: You can email us the file (see below for information about emailing files) and we can check it out for you. If it’s not usable, we can often give an estimate on what it would take to recreate the artwork in a suitable program such as CorelDRAW or Adobe Illustrator.

Q: Can I mail you the computer file?
A: Yes. If you want to send us a digital file, you can send it on a CD-R, DVD or flash drive. Please mail a color copy of the artwork with your digital files. Please don’t send us your only copy of the computer file. Make yourself a copy before sending us your disk. Mail to:
Advanced Graphic Design
6929 JFK Bldv
20-196
North Little Rock, AR 72116

Q: Can I email you the artwork?
A: Yes. Email your files by clicking this link submit art

Q: What if I don’t have camera-ready art or a computer file?
A: Our exceptional design staff can prepare your custom artwork just for you. You can provide this information when you submit your order. Custom design is billed at $50/hour.

Q: What if I want a price on a product that I can’t find on your site?
A: If you want a price on something you can’t find on the site, fill out and submit the t-shirt qutoe form and choose other under style of garment for a custom estimate on your next printing project. We do it all.

Q: How do I find out more about your great specials?
A: Sign up for our Weekly Sales Paper

Q: How much will I be charged for shipping?
A: We ship UPS Ground unless you advise us to ship your products differently. Since many of our products are bulky and heavy, UPS Ground is our most convenient and cost-effective option. Though we usually round to the nearest dollar, we basically will charge you what UPS charges our plant to ship the products.

Q: Will I need to pay sales tax on my order?
A: If you live in the state of Arkansas, you will need to pay the sales tax.

Q: How long will it take for me to get my order?
After you approve your final artwork, we will complete your screen printing or embroidery order within business days and ship the following day. To see our shipping map, click here. Rush service is available for an additional fee. Let’s talk about when you need your garments in hand!

Q:How much is your set up fee for t shirt screen printing?
There are no set up fees or screen charges.

Q:How much does it cost for you to design artwork for me?
Sometimes nothing.Advanced Graphic Design provides firm prices when you do have a charge. See our screen printing and embroidery art fees and information.

Q:Can I get a catalog?
Yes! Right now you can see our easy to use online catalog.
Advanced Graphic Design carries a variety of products from a number of vendors and can find almost anything you need.
Contact us at 501-420-2229 or used custom feedback form and we will be happy to search for your special request.

Q:Can you match PMS colors for screen printing?
PMS colors are designed for paper ink to be placed on white stock.You may indicate what PMS color you would like and make one of two choices:

1. Choose a stock t shirt ink color that is close to the PMS color.
2. Pay extra for a PMS color match, but understand it cannot be guaranteed to be exact on a textile, especially if it is not screen printed on white.

Q:I want to see design locations on garments
Please click here to see silk screen print and embroidery locations and sizes on t-shirts, sweatpants, caps and other garments.

Q:Do you guarantee your work?
Yes, we do. We strive to produce the best custom design garments in the world correct and on time, the first time, every time. Your happiness is Screen Printed Wear’s top priority. If there has been an error in screen printing your tee shirts or a defect in the garment, we will get the problem corrected or offer an alternative solution.