Terms of Service

AGD1 Terms of Service:

Prices are subject to change without notice,

The most recent internet prices will apply to the orders. On Screen Printing, Embroidery, Ad Specialties Items, Signs, and Banners… must be paid in full once art work is approvaled before production will begin.

PAYMENT: We accept Visa, MasterCard, or money orders.

LEGAL CLAIM
NOTICE. Please read these terms & conditions carefully. By accessing, this web-site you agree to be bound by the terms & conditions stated below. If you do not agree to the terms & conditions stated below, please do not access this web site. AGD1 reserves the right to change, modify or amend these terms and conditions without any notice.

DISCLAIMER OF WARRANTIES
This site, including all content, functions, and information made available on or accessed through the site, is provided on an “as is” “as available” basis without representations or warranties of any kind whatsoever, express or implied, including without limitation non-infringement, merchantability, or fitness for a particular purpose. AGD1 does not warrant that the site or the functions, features or content contained therein will be timely, secure, uninterrupted or error free, or that defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to certain users.

 ORDER APPROVAL and ORDER PICK-UP
Customer is fully responsible for final proof and layout approval prior to the printing process.

AGD1 is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size INDEMNITY.

By submitting the above document to AGD1 “I agree to the following terms”.
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed, and that I assume all responsibility for typographical errors.

COPYRIGHT
You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the AGD1 Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner’s exclusive rights prohibit the reproduction of any original work. AGD1 policy also states that you cannot use explicit language or pornography on printed materials and merchandise.

CUSTOMER CONTENT
You understand that all information, data, text, photographs, graphics, messages or other materials (“Content”) are the sole responsibility of the person from which such Content originated. This means that you, and not AGD1, are entirely responsible for all Content that you use from AGD1 Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of AGD1 or any third party. AGD1 does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will AGD1 be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” ” chain letters,” “pyramid schemes,” or any other form of solicitation. Your Content may be used in our advertising or as a reference sample.

You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.

You acknowledge that AGD1 does not pre-screen Content, but that AGD1 shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that AGD1 may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of AGD1, its users and the public.

ACCESS TO CONTENT
We advise that you have a copy of all files and content uploaded to AGD1, as we will not be able to send back any of your files/content at any given time.

After printing, your Content and the Proofs AGD1 sent you may be removed/deleted at any time without notice. Proofs will remain available for a maximum of 3 months. Content and Proofs created by AGD1’s Design Services will remain available in perpetuity, barring catastrophic data loss.

AGD1 maintains no guarantee that Content uploaded into our system or provided by us as a background or clip art asset will be available in the future.

LEGAL FEES
If any suit or action or other proceeding is commenced to enforce or interpret any of the terms or provisions of this Agreement, the prevailing Party in such suit or action or other proceeding shall be entitled to an award against the other Party for the prevailing Party’s reasonable attorney’s fees and costs incurred both at trial and on any appeal.

LIMITATION OF LIABILITY
To the fullest extent permitted by law, in no event shall agd1 – including its officers, directors, employees, representatives, successors, (collectively, the “covered parties”) – be liable for any injury, death, loss, claim, damage, act of god, accident, delay, or any special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arise out of or are in any way connected with any use of this site or with any delay or inability to use this site, or for any information, software, products or services obtained through this site, even if a party has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of liability for incidental or consequential damages, so some of the above exclusions may not apply to certain users. In no event shall the covered parties’ total liability to you for all damages, losses and causes of action (whether in contract or tort, including but not limited to negligence), arising from this agreement or your use of the site exceed the amount paid by you to agd1.

INDEMNIFICATION
You agree to defend, indemnify and hold harmless the Covered Parties and all parties from whom AGD1 has licensed portions of the Content, from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to (A) your use of the Site, (B) your breach of the Terms and Conditions, (C) your dispute with another user, (D) the unauthorized access to any protected area of the Site, and (E) any image or content being reproduced as part of your order. If using the Site on behalf of a third party, you agree to defend, indemnify and hold harmless the Covered Parties as described on behalf of yourself and any third party.

 DESIGNING FILES
 

CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. AGD1 is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.

All artwork, designs and images must be provided in minimum of 350 DPI and CMYK color mode. AGD1 is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

ADDITIONAL FEES FOR 2ND PROOF
The first proof for each order is free (included in the printing price). Replacing any files after the first proof has been sent will result in additional charges for each file replacement. $5.00 fee applies to the following products:
Banners, Business Card, Bookmark, Club Flyer, Collectors Card, Door Hanger, Event Ticket, Hang Tag, Postcard, Rackcard, RipBusiness Card, Rolodex, Roll Label, Sticker, Table Tent, Tent Card, Wide Format Posters, Window Cling, Window Decal, and Yard Sign.

$30.00 fee applies to the following products:
Booklet, Brochure, Calendar, Catalog, CD Package, DVD Package, Mini Menu, Poster, and Presentation Folder

COLOR PROOFING, MATCHING & PRINTING
AGD1 is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.

AGD1 will try it’s best to match the gradient density of each color , AGD1 is not liable for the final appearance of a color.

Application of UV Coating may effect or change the appearance of the printed colors. AGD1 is not liable for the final color appearance of a UV product/s.

ORDER CANCELLATION
AGD1 will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.
If job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. Minimum is $15 ( 15%-30% of total transaction )
Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.

All work and services rendered to Customer remains AGD1’s property until Customer has paid for it and discharged all other debts owing to AGD1. If Customer misuses service(s) in any way, AGD1 reserves the right to contact the parties responsible for the misuse, and demand the cost for the service(s).

RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.

Customer must notify AGD1 within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by customer’s own expense.

ORDER SHIPPING & DELIVERY
AGD1 will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall AGD1 be liable for any consequential or damages resulting from any delay in shipment or delivery.

All AGD1 customers agree not to hold AGD1 liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond AGD1’s direct control. AGD1 shipment and delivery dates are calculated based upon estimates provided by our suppliers.

AGD1 will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

Orders that will be shipped: Please allow one additional business day for receipt of labeling and billing information before counting turnaround time for shipping from UPS. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for AGD1 to relay your information and for UPS to pick up, and the following 3 business days/non-holidays for your shipment to arrive.

Please be advised that we do not combine different items or orders for shipping. Due to the nature of gang-run printing, each item may be placed on a separate batch, and each batch may be completed at a different time than the rest of the items on the order. Thus, we ship each item separately to ensure you receive your products as soon as they are ready. We may combine shipping for items that have the same options, such as paper stock, quantity, etc.

UPS NEXT DAY AIR SERVICE SHIPPING METHOD
UPS Next Day Air Service is available to all 50 states and Puerto Rico, with some limitations in Alaska and Hawaii (Metro Alaska and Hawaii only).

 SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done within 30 days from package shipment. AGD1 is not responsible for 3rd party shipping errors, omissions or damaged shipments.

CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, AGD1 will reship the package with corrected address and charge an additional shipping fee for the shipment.

CREDIT CARD CHARGES
Orders exceeding $400 may require a signed authorization form and a valid photo identification from the card holder.

For orders exceeding $5,000, we prefer payments to be made by a cashier’s check or a wire transfer. Please contact the accounting office at sales@AGD1.com for wiring instructions. 

If the customer chooses to pay by credit card, AGD1.com may charge a credit card processing fee for orders exceeding $5,000.