Question Asked Frequently

Here are some answers to the most common questions we get.

What all do you do?

Well, we do quite a bit! Our projects have included everything from ground up website builds, site redesigns, website security, branding and logo design, SEO and more. We cover a large scope of web and print design services. Web design include website development, responsive design, SEO, website security and expertise in wordpress and content management. Print design includes everything from small print designs like business cards, brochures and flyers to large vector designs for logo’s, billboards, posters and banners. For more details on how we help our clients, check out our services.

Do you have an hourly rate?

Our services are catered to our clients needs, timeframes and functionality. Every project is different so we normally handle projects at a fixed rate. With that said, we do offer a retainer package in which you can purchase design time hourly and use it whenever you’d like for say, a new business card design, a new brochure design, website updates, etc.

View our current hourly rate

How does the design process work?

Web design projects start with your online goals. I listen intently to your needs and questions then develop a vision as to how your website will look, how it will engage your clientele and more importantly, how it will represent you well. If it’s your first time working with a developer to build your website, no worries, my goal is to make the process personalized and uncomplicated to give you the best design experience possible.

Phase 1 | Discovery

We work with you to discover the exact size your website needs to be, the content that will be required, and the functionality needed to meet your goals.

Phase 2 | Design

In the design phase we do the following:

1. SEO Research
2. Competitor Analysis
3. Write the content (you get unlimited edits here)
4. Create the design mockup (you get unlimited revisions here)

Phase 3 | Develop

After you sign off on all the content and design we move the project from our content team to our development team that pulls everything together to build your new website

Phase 4 | Deploy

You’ll get 3 full rounds of revisions to make any adjustments to the site prior to use launching the site for you to the world. We connect your site to any services required and ensure it’s all synced up to Google Analytics and Google Search Console.

What will you need from me?

Once you’ve accepted your custom proposal and signed our design contract, we will send you some information about our process and what we will need from you. But if you’re curious now, here’s our checklist:

  • Your logo (PDF, EPS or high res JPEG if possible)
  • Login Information for domain and hosting (if you already have these in place)
  • Current website login (if you already have a WordPress site)
  • Images or any new pictures you’d like to use for the new site
  • Brand style guide, colours, or any special graphics being used

What’s your design time turn around?

For web design, pending clear communication and all information provided at the start of the project, I try to get the homepage and a few sub pages ready for review within 15-30 days. Once the design and layout is approved, then I move forward with the rest of the site. The majority of my website design projects last between 30-60 days.

For print design, I let you know when I plan to jump on the project then the initial design mock ups are sent within 72 hours unless stated otherwise. You’ll receive jpeg images via email to view for any input, adjustments or corrections you may have. That process continues until the design is completed and ready for print.

Do you do the printing?

I come from a printing background. I once had my own print shop. I handle the design, color management and file preparation, all printing is out-sourced within my network. I have strong connections with large format printers, small format printers, embroidery printers and more. If you need assistance with getting your marketing materials printed, I just add the cost to the project proposal. My goal is to take care of everything from start to finish so you don’t have to worry about a thing.

How do you handle payments/

Most projects are handled with an investment of 50% up front and 50% upon completion.  Payment must be made in full before items are sent to print or published to web. For projects on a larger scale, I offer payment options in a 30%, 30%, 40% time sensitive agreement.  Visa, Mastercard, Discover, Cashapp, and Apple pay are accepted.

How does Logo and Print Work

The logo design process starts with research. I find out about your business, your goals, your vision and then I look at your competition. Once I find the elements that will set you apart, then I hit the drawing board. Most items are sketched out to find the right design elements and shape arrangement, then the top designs are taken to digital format where they really come to life. You’ll receive jpegs of the first mock ups via email. Once the design is approved, you’ll receive a full logo package with different file formats for web and print.

The print design process is similar to that of the logo design process. I look at your needs and work toward designing creative materials that represent you well. Initial designs are sent via email for edits and approval. The editing process continues until the product design is completed to satisfaction. All files are then finalized, formatted and ready to be sent to print.

Do you travel for meetings?

I sure do! I’m based in Tulsa, OK. I offer to travel within that 50 mile radius for a free consultation. For meetings of farther distances, I do have a travel cost policy but am happy to make arrangements to meet!

rafael powell sitting at desk

LET’S GET IN TOUCH

If you have any question regarding your website or digital marketing, we encourage you to schedule an appointment or phone consultation with one of our professionals. We are pleased to offer a wide range of services for the specific needs of your business. Click here to Schedule

CALL US

1 (918) 900-5541